No Refunds and Cancellations Policy
Thank you for choosing Sheltero Realtech. We are committed to providing you with the highest quality of products/services. To maintain our exceptional standards and ensure fairness to all our customers, we have a strict no refund and no cancellation policy.
Policy Details
1. Sales are Final: All purchases made with Sheltero Realtech are final. Once a transaction is completed, it cannot be reversed, and no refunds or exchanges will be provided. We urge customers to carefully review their orders before making a purchase.
2. No Cancellations: Once an order is placed and payment is processed, cancellations are not permitted under any circumstances. This policy helps us streamline our operations and manage our inventory efficiently, ensuring that we can continue to offer the best possible service to all our customers.
3. Exceptional Cases: While our standard policy is to deny all refund and cancellation requests, we understand that exceptional circumstances can arise. If you believe your situation warrants special consideration, please contact our customer service team. We will review your case and, at our sole discretion, may offer alternative solutions. Please note that this does not guarantee a refund or cancellation.
4. Quality Assurance: We take pride in the quality of our products/services. If you receive a product that is defective or not as described, please contact our customer service team within 48 hours of receiving your order. We will work with you to resolve the issue promptly, which may include a replacement or repair.
How to Contact Us
For any inquiries regarding our no refund and no cancellation policy, or to discuss an exceptional case, please reach out to our customer service team. You can contact us: shelterorealtech@gmail.com.
Our Commitment to You
At Sheltero Realtech, customer satisfaction is our top priority. While we uphold our no refund and cancellation policy, we are committed to addressing any issues that may arise with your purchase. We encourage you to reach out with any concerns so that we can provide the support and solutions you need.
Thank you for your understanding and for choosing Sheltero Realtech.